Tag Archives: BBM outage
9:10 am on Oct 13, 2011 |
Yesterday we saw RIMs CIO address the outage that BlackBerry users are currently experiencing, and today RIMs Co-CEO and founder Mike Lazaridis has posted a video to the Official YouTube page. The video doesn’t give us any new information, but its nice to see Mike addressing the consumers.
7:32 pm on Oct 12, 2011 |
Wednesday 12th October – 17:44 (GMT-5)
Service update from RIM CIO
To All BlackBerry Customers:
I want to first apologize for the service interruptions and delays many of you have been experiencing this week. I also wanted to connect with you directly, give you an update on the service issues we are trying to solve, and answer some of the questions and concerns you’ve expressed.
You’ve depended on us for reliable, real-time communications, and right now we’re letting you down. We are taking this very seriously and have people around the world working around the clock to address this situation. We believe we understand why this happened and we are working to restore normal service levels in all markets as quickly as we can.
Beginning yesterday I started to experience some delivery issues with BBM. It seems as today has gone along my issues have worsened. I have seen some Twitter chatter that BBM is messed up for others as well. Right now we are not sure the cause of this or how widespread it is. We will keep you up to date as soon as we hear. And feel free to let us know in the comments if you are having issues with BBM tonight. Thanks guys!