RIM has released an update to their popular enterprise networking solution, Mobile Voice System. The update, v5.2, contains the following new features:
- New functionality: call forwarding, enhanced reliability in areas of poor or no data coverage. Whether located in a congested metro area or roaming remotely, BlackBerry MVS helps you stay connected. Enhanced call timers with administrative control help improve the reliability that calls made to and from a user’s business number will be processed successfully, even when a device has poor or no data coverage.
- Expanded business phone systems support: Siemens OpenScape v5, Cisco Business Edition 5000 & 6000
- Supports BlackBerry Handheld 7.1 (except BlackBerry 9220, 9230)
BlackBerry® Mobile Voice System is designed to unify desk phone features with BlackBerry® smartphones – with services extending over Wi-Fi networks and mobile carrier networks. Click past the break to see what some of RIM’s BlackBerry MVS customers had to say about the service:
“With BlackBerry MVS, callers are seamlessly connected to our users from almost anywhere they are in the hospital, meaning busy staff and physicians don’t need to worry as much about missing important calls.” – London Health Sciences Centre
“In my role of administrator, I can utilise the flexible administration options for managing user profiles and functions in order to select the most cost-efficient user profiles to the benefit of the bank.” – Bank am Bellevue
“For me, one of the most significant features of BlackBerry MVS is that I’m reachable. When someone calls me, all my phones ring simultaneously and I also have the option to transfer a call. If I need to leave the office and my call isn’t done, I can quietly transfer the call to my BlackBerry smartphone while I’m on the move – my customer has no idea I’ve done that and I can keep being productive.” – Mitel